Privacy policy.
Last Updated: 13/07/2025
Flipstone Estates (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through https://www.flipstoneestates.com (“Website”) and through our property management services.
Please read this Privacy Policy carefully to understand how we collect, use, disclose, and safeguard your information.
Information We Collect:
We collect the following types of information:
a) Personal Information
When you interact with us, we may collect:
Full name
Email address
Phone number
Mailing address
Payment and billing information
Tenant application details (employment info, references, emergency contacts)
b) Automatically Collected Information
When you visit our Website, we automatically collect:
IP address
Browser type
Operating system
Pages visited and referring URLs
Date and time of visits
Clickstream data
c) Cookies and Similar Technologies
We use cookies and tracking technologies to:
Improve Website functionality
Analyse website traffic and user behaviour
Remember your preferences
You can manage cookies through your browser settings.
How We Use Your Information
We may use your information to:
Process rental applications and manage lease agreements
Communicate with you about your account, inquiries, or maintenance requests
Process payments and send billing notifications
Send updates, newsletters, and promotional materials (with your consent)
Improve our Website and services
Comply with legal and regulatory obligations
Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Contractors, maintenance professionals, payment processors, and IT service providers who assist us in operating our business.
Legal and Regulatory Authorities: If required to comply with applicable laws, regulations, court orders, or legal processes.
Business Transfers: In connection with a merger, sale of assets, or business restructuring.
All third parties are required to protect your personal information in accordance with this Privacy Policy.
Legal Bases for Processing (If Applicable)
If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate interests, such as improving our services and maintaining security
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to correct or update your personal information
The right to request deletion of your personal information
The right to object to or restrict processing of your personal data
The right to data portability
The right to withdraw your consent (where processing is based on consent)
To exercise any of these rights, please contact us at contact@flipstone.com.
Children’s Privacy
Our Website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it promptly.
Third-Party Links
Our Website may contain links to third-party websites or services that we do not control. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised “Last Updated” date. Please review it regularly to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Flipstone Estates
Email: contact@flipstoneestates.com
Phone: 07305 826467